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4.3 | 727 Reviews

65" Class TU7000 Crystal UHD 4K Smart TV (2020)

Samsung UN65TU7000FXZA

Features

  • The ultra-fast Crystal Processor 4K transforms everything you watch into stunning 4K
  • See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD

Quick Specs

  • Type: 60 - 69 LED-LCD TV
  • Energy Star Rated: No

See More

 
Image Feature

4K makes a real world of difference

The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus Universal Guide helps you find exactly what you want to watch, quickly and easily.

Image Feature

Powerful picture quality

The ultra-fast processor transforms everything you watch into stunning 4K.

Image Feature

See the picture, not the TV

The sleek, elegant, and minimalistic design draws you into the screen from any angle.

Image Feature

Experience the beauty of 4K UHD Resolution

See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD.

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See stunning detail

High Dynamic Range lets you enjoy a wide spectrum of colors and visual details, even in dark scenes.

Image Feature

See more vivid colors

Experience crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture.

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Knows when you're ready to play

Get into the game faster with Auto Game Mode which automatically optimizes the screen and minimizes input lag, giving you more control. Enjoy a smooth gaming experience without motion blur and judder.*

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Clean up the clutter

Keep all your TV cables tidy by hiding them in the stand so you can fully enjoy your TV content without the clutter.*

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OneRemote for total control

The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content.

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Spend time watching, not searching

Universal Guide provides a list of curated content from broadcast and streaming channels, personalized just for you. Easily find your favorite content, all in one place.*

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Works with Amazon Alexa

Samsung TVs work with Alexa, making it easy to integrate with your Alexa-enabled devices. Ask Alexa to turn on your TV, change channels, control volume, and more.

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Works with Google Assistant

Samsung TVs work with Google Assistant to get more done hands-free. Change channels, adjust the volume, control playback and more with just your voice.

Image Feature

Works with AirPlay 2

With AirPlay 2, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV.

4K makes a real world of difference The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus Universal Guide helps you find exactly what you want to watch, quickly and easily.

Powerful picture quality The ultra-fast processor transforms everything you watch into stunning 4K.

See the picture, not the TV The sleek, elegant, and minimalistic design draws you into the screen from any angle.

Experience the beauty of 4K UHD Resolution See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD.

See stunning detail High Dynamic Range lets you enjoy a wide spectrum of colors and visual details, even in dark scenes.

See more vivid colors Experience crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture.

Knows when you're ready to play Get into the game faster with Auto Game Mode which automatically optimizes the screen and minimizes input lag, giving you more control. Enjoy a smooth gaming experience without motion blur and judder.*

Clean up the clutter Keep all your TV cables tidy by hiding them in the stand so you can fully enjoy your TV content without the clutter.*

OneRemote for total control The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content.

Spend time watching, not searching Universal Guide provides a list of curated content from broadcast and streaming channels, personalized just for you. Easily find your favorite content, all in one place.*

Fits with your home ecosystem Make life more connected. Samsung TV works seamlessly with Amazon Alexa, Google Assistant and AirPlay 2.

Works with Amazon Alexa Samsung TVs work with Alexa, making it easy to integrate with your Alexa-enabled devices. Ask Alexa to turn on your TV, change channels, control volume, and more.

Works with Google Assistant Samsung TVs work with Google Assistant to get more done hands-free. Change channels, adjust the volume, control playback and more with just your voice.

Works with AirPlay 2 With AirPlay 2, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV.

Features

  • The ultra-fast Crystal Processor 4K transforms everything you watch into stunning 4K
  • See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD
Product
Type Crystal UHD
Series
Series UHD 7 Series
Design
Design Boundless Design
Color TITAN GRAY
Stand Type QUAD POD
Video
Screen Size 64.5" Measured Diagonally
Resolution 3,840 x 2,160
Motion Rate MR120
Color PurColor
HDR (High-Dynamic Range) HDR
Picture Processor Crystal Processor 4K
Film Mode Yes
Audio
Dolby Yes
Sound Output (RMS) 20W
Speaker Type 2CH
Multiroom Link Yes
Bluetooth Headset Support Yes
Wireless Connectivity
Wi-Fi Connectivity Yes (802.11ac)
Wi-Fi Direct Yes
Bluetooth Yes (ver.4.2)
Features
Smart Hub Yes (incl. Universal Guide and TV Plus)
Processor Crystal Processor 4K
Apps Platform Smart TV Powered by TIZEN™ with Apps and Full Web Browser
AI Upscale 4K Upscaling
Works with Google Assistant Yes
Voice Assistants Works with Amazon Alexa and Google Assistant
Digital Clean View Yes
Game Mode Yes (Game Enhancer)
USB HID Support Yes
Eco Sensor Yes
Mobile to TV - Mirroring, DLNA Yes
SmartThings App Support Yes
Inputs & Outputs
HDMI Connections 2
USB 1
Ethernet (LAN) Yes
Terrestrial / RF input 1/1(Common Use for Terrestrial)/0
Digital Audio Out (Optical) 1
Audio Return Channel Support (via HDMI port) Yes
Dimensions
Product Size (W x H x D) Without Stand 57.1" x 32.7" x 2.4"
Product Size (W x H x D) With Stand 57.1" x 35.6" x 11.2"
Stand Size (WxHxD) 1.8" x 7.8" x 11.2"
Weight
Product Weight Without Stand 45.4 lb.
Product Weight With Stand 46.1 lb.
Power
Power Supply (V) AC110-120V 50/60Hz
Typical Power Consumption 73
Maximum Power Consumption 190
Standby Power Consumption 0.5
System
DTV Tuner ATSC/ClearQAM
Digital Broadcasting ATSC/ClearQAM
Analog Tuner Yes
Installation Features
Mini Wall Mount Compatibility Yes
Vesa Wall Mount Compatibility Yes
Accessory
Remote TM1240A
Remote Control Battery Yes
Power Cable Yes
User Manual Yes
E-Manual Yes
Clean Cable Solution® Clean Cable Solution ®
Key Features
Flat TV Yes
Smart TV Smart TV Powered by TIZEN™
4K UHD Resolution Yes
HDR Yes

Quick Specs

  • Appearance

  • Type: 60 - 69 LED-LCD TV

  • Features

  • Energy Star Rated: No

  • Panel

Extended warranties are usually very inexpensive and can save you thousands in the future. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Electronics can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new electronics should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

81% of reviewers recommend this product.

5 Stars

Beautiful Picture

Missy 1/12/2021

this tv is wonderful! excellent picture. i really like having the shortcuts on the remote to netflix. samsung tv plus was a surprise bonus. tons of channels via internet free! we utilize a digital antenna for local stations and it works great with this tv. i highly recommend this tv.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Grwat picture and sound. Just one annoying thing.

Marathonwatcher 1/8/2021

i habe this tv above my mantle in rge family room. its a great tv. the only thing that bothers me is the main menu screen. infind it difficult to navigate. and some of my streaming services are not downloadable on a samsung.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Picture

James 1/7/2021

not any direction on how to connect to homes wifi
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Not Like my old Samsung!

RAH58 1/6/2021

i purchased this model because of good experience with an older samsung tv. however, i am very disappointed with the poor picture quality on this new tv. the picture is way too bright and looks blurry all the time. i have spent hours trying all available picture quality settings and am still unhappy. i am using charter hd digital cable as an input (was great on my old tv) so i know i have a good quality input. i also had a lot of trouble getting the sound to sync correctly, it was like watching an old godzilla move! i would not recommend this tv for living room viewing, it would be ok for a large bar or restaurant.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Didn't want to buy it....but had to buy it!

Gary 1/3/2021

after our other tv stopped working properly we bought the 65 inch samsung. best picture quality ever! would definitely recommend.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Performance

 

Value

 
5 Stars

Love this TV!

Yvette 1/3/2021

i love the size and the quality of this television. i paired it with the samsung hw-t450 2.1ch soundbar with dolby audio (2020) - black and the samsung - wireless rear loudspeakers - black. now it feels like i'm really in a movie theatre.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Tv

Birdlady 1/2/2021

i absolutely love my new tv, love the size and the color is fabulous. my son mounted it on the wall and that makes it even more enjpyable.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

No picture after 2 months

Alan 1/2/2021

I purchased this television 2 months ago. Now it has no picture, only audio.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great TV... great price

Willow 1/1/2021

this tv has an excellent picture. set up was easy. very reasonable price.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Picture

Dianne 1/1/2021

love the tv, but when samsung emailed me to solicit this review, the personalized message addressed me as 'antonio'. there's assuredly no antonio here, and i found it rather unsettling. otherwise, it is all good. the access to all of the apps to which i subscribe is a welcome change from my old samsung, where i couldn't get hbo max or disney + or apple tv. the picture clarity is phenomenal, and the audio quality is quite good. there is nothing else i have to say about it, but i am being told the review is too short. this is the longest product review i've ever written.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful picture!

Gigi 1/1/2021

i watch television shows and movies and i'm very pleased with the quality of the picture. i enjoy the added features as well. however; it seems to have problems when there are dark scenes on the screen, the picture gets too dark to see well. and, as i'm 70, learning how to use the remote to get to and utilize all the features, without a manual, is being a real challenge. overall, i am happy with the television.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great Price for a 65in...but terrible flaw.

DanP 1/1/2021

i came across this tv at a great price and even told some friends about it. i loved the crisp view and all the available apps...specially the ability to use the appletv app on a sansumg tv. but on the second day of watching it, there appeared a thick vertical bar down the center. i did register it on samsungs website as soon as i removed it from the box and filed a claim as soon as saw that the bar wasn't going away. the soonest repairman appointment wasn't until a week out which will be this monday. i'll do an update after that. but this is very disappointing from such a well established brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Performance

 

Value

 
4 Stars

Second time

Manor645 12/30/2020

first tv started going off and on within a couple of days. had to return and ordered another to give it one more try. the second one i've had for a little over a week and so far it's been perfect. love everything about it except the samsung app. very intrusive and cannot remove. other than that i'll just have to wait and see how this one holds up. i'm a little worried after reading some of the reviews and the problems that started within months of setting them up and too late to return. i have a few more weeks so if any kind of problem occurs i will definitely return and get another brand. i've owned samsung products throughout the years and all have been exceptional products, even my last tv.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great picture

Jhjh 12/29/2020

picture quality is great. apps dont work well. when an episode ends and new one begins picture settings change by themselves. dont plan on using as a smart tv. youll need a secondary device.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Gift!

Lori 12/28/2020

the kids gave us this tv for our 40th anniversary. we love it and have not had an issue these past 3 weeks!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

ADs on a "Smart" TV?

Beebs 12/27/2020

the ads were just the straw that broke the proverbial camel's back. the good: i like the display. it's clear, it's bright, and it's crisp. the bad: xbox series x says that the display is not a true 120hz. i have no way to set the dns. i'm currently deployed in germany and have no way to change the tv dns so that i can get us menus. everything is in german even though i set the language to english. the sound is weak; the bass is weaker. the ugly: ads. the tv has ads. just annoying.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Another Samsung TV Plus issue

Al bro 12/27/2020

really wish i would have read reviews on the samsung crystal tv. same crap as all the others commenting about inabilty to access samsung tv plus. very poor product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Quality

J Haigh 12/26/2020

very pleased with this purchase great quality and even better picture. i have enjoyed older movies brought to life by the quality of the picture and todays movies are fantastic
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Clear picture. Easy to use.

LSB1 12/24/2020

we had a bit of a challenge setting it up with our internet but the samsung support was great. once set up the smart tv features work really well. we also inexpensively added an antenna for local channels. with our apps we dont even need cable and saving lots of $$$ picture is really sharp. we also got a great price at best buy. its not only the best tv in the house it is also the least expensive.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Picture

Jim 09p 12/22/2020

first the remote is the worst, i was told how bad it was but tryed anyway, very hard to figure out how to use it sooooo if you cant figure it out you cant ajust pitcher if you can not ajust pitcher what good is it i don't like the tv or remote going to return it after the holidays there are much bettter tv's out there for less money thank you good luck !!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stay the freaking away from this TV

Moony 12/22/2020

i was super duper excited to upgrade my old samsung tv to a bigger and new version. i finally updated my samsung s7 to samsung s20. i was excited to also update my 42inch samsung to 65inch samsung. i'm a big fan of samsung. this is such a disappointment. i am so disappointed. i got everything setup except the google assistant. i spent hours on the website with it, calls, and facebook messenger but we could not resolve the issue. it is such a hassle to haul a 65 inch tv from the store to home and now back to the store.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

4K/HDR Experience for much less $!

deepdog84 12/22/2020

i thought i would have to shell out over 1k for a television like this but we only paid $530.00! thank you for the great deal. i could finally get rid of my 72" projection television. very nice software inside the tv too! very impressed.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broken out of box, atrocious customer service

Alex 12/21/2020

Samsung rejects my first truthful review so I guess I'll edit it. The facts: TV broken out of box with multitude of problems Samsung initially refused to service or TV because I work in healthcare and an exposed to Covid I had to fight with customer service for 6 days before getting and answer about repair of TV Tech was sent out 10 days after initial call with issues Tech simply replaced faulty motherboard from factory Tv is fine now 4 stars for tv performance 0 stars for "customer servce"
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

OMG !!!!!!!!!!!!!!!!!!

ccsi62 12/20/2020

i have had a few hd tv in my days but with this tv those were so called hd tv's. the picture this tv puts out just blows me away. all my old favorite tv shows , it's like watching them again for the first time see new stuff in the background that enhancing the story line......just one word to sum it all up..... picture looks "real"
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great pic great TV for price

Chris 12/19/2020

bought a tcl but wasnt happy with the pic. tv is used for streaming movies, shows and playing the occasional dvd. great pic, clear bright, many adjustments available only a couple of usbs which is ok for us-we dont game and only have a dvd attached overall, would def buy again
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great Tv

Taraj 12/19/2020

i love my new tv. it is great quality product sleep design and fabulous picture. my only issue is wveytime i turn the tv off, it loses the wifi connection and wveyday i have to up plug it in order for it to pick up the wi-fi. that is annoying and im sure, i can troubleshoot it and fix it. but, after following directions for the set up, as easy as it was, it wasnt thw right steps to take in order to set the smart tv up the right way.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Bad Picture

Brad 12/19/2020

samsung is the only brand of tv's i buy. i've never had a single complaint until now. my 8 year old plasma had a much better picture than this new 4k uhd? even after buying new 4k-8k hdmi cables, following picture quality "optimum" settings, and all the troubleshooting tips, the picture is too dark to watch. when you raise the brightness and contrast, it gets fuzzy? i'm frustrated and disappointed with everything about this tv. the remote design is horribe! i've never had a samsung tv dissapoint me. this particular 65" crystal 4k uhd hdr tv is junk! my old dlp tv had a picture better than this!i have come to expect much better quality from samsung. disapointment is an uderstatment with this product...
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Broke 4 days in

Anthony Machabee 12/19/2020

4 days after purchase the screen went black. none of the resets worked. found out about samsung black screen of death and returned the tv for a lg. i loved samsung products and extrenly dissapointed with this purchase
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Great TV, but network and app difficulty

ABAB 12/18/2020

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great picture! MOVIES, GAMING, HAPPY HOME

Matt 12/18/2020

i needed an upgrade since my tv was getting outdated. i went with the samsung because of the good reviews and price. i definitely like 4k alot better. nice crisp view. good job samsung! happy customer.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great TV

Rick 12/18/2020

very nice tv. picture is excellent for its price range. samsung brings a ton of channels with it so you have a great selection to watch. my biggest gripe is it doesnt accept motortrend app. uou can watch it through your internet but frankly it is clumberson to get to. remote could use a little work also.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Software failed

SF PhD 12/17/2020

tv would not stay on our selected app, always returning to the hdmi 3 input on its own, even when nothing was plugged in. extremeley slow response to remote control. tried new batteries, putting remote in front of tv. tv sonetimes froze completely. phone tech support could not solve it. have to return it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Best TV

Pam626 12/16/2020

we have the 65" and just love it. the setup is the greatest, easiest yet. great picture and very adaptable remote
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Glitching

Kmoney22 12/16/2020

the picture on the tv is great and i love all the features that are included. i have onky had my tv for 3 weeks and i have had glitches where i cant open any other apps expect for netflix. the screen goin dark for no reason when trying to open an app. i cant dowload any of the games on here. i dont think all of the tha are like this maybe i just got a defective tv.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Poor quality

TommyT 12/16/2020

purchased at walmart, easily taken from box, hung on the wall and found separation on top and bottom. didn't effect picture. also not having a remote that accepts verbal commands, i don't like having to use alexa or my cell. the box is now destroyed. i was told by a samsung rep that if available a remote , it would cost about $100, and take weeks to get overall experience 1 star.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Having Issues Watching Live Sports

ShaqsThirdFoot 12/14/2020

overall i am pleased with this tv. my only issue is the image quality when i am watching live sports. honestly - i can't watch live sports because every player is pixelated like a 1992 madden character on the original nintendo system. aside from this - no issues - but if you watch sports expect a learning curve to figure out a solution because i haven't found one.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

easy set up

car guy 12/11/2020

just ok picture , needed a program up date to make the pic passable
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Fantastic

Bunchie 12/10/2020

its like im at the movies but with a better picture
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

An ok tv

Brayden Romo 12/10/2020

•takes 0.5-5 seconds for the tv to respond to the remote •blurry a lot of the time •after about 2 weeks netflix started getting very grainy and impossible to watch. it eventually went back to normal after about a week • although not roomfilling, sound quality is good and clear •tv is very bright and has vivid colors which made up for the ok picture
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

No Motion settings,delayed response Remote control

AMID 12/10/2020

couln't find and adjust auto motion plus mode from expert setting. there's no auto motion plus mode!! picture motion moves too fast makes me dizzy. also delayed response remote control!! did some online research, removed battery presss and hold power botton about 30 seconds still no luck! not happy about samsung tv's. my previous samsung tv screen got 2 lines and bought new samsung but seems like new samsung tv takes too much time to set up. im already gave up! should have spend bit more for sony tv.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Screen is too dark.

ChrisM 12/10/2020

the screen is so dark even with the brightness turned all the way up. the mandalorian on disney+, fargo on hulu, and minority report on samsung tv plus are all unwatchable because of how dark the screen is. i've researched this problem and it appears many others have experienced this problem as well, see here: https://eu.community.samsung.com/t5/tv/tu7000-too-dark/td-p/1890701
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Wifi

Borell 12/8/2020

so far so good exceot the tv loses the wifi connection everytime itbis powered down. easily fixed with a soft reboot, but still a bit inconvenient.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Total piece of garbage

Brian 12/7/2020

nothing but issues with 65" tv. kept rebooting after smart tv screen, blank screen, inverted colors when streaming hdr movies, and audio/video not syncing through hdmi, slow built-in apps. to samsung's credit, they replaced panel and main board. fixed reboot and blank screen issues, but picture quality is worse and audio/video still not synced. spoke with engineer for an hour while he was diagnosing remotely. all info he received said tv was working. sure, tv was working, but that doesn't mean it was working well. samsung will not take tv back and exchange it. definitely my last samsung device. waste of $500. stay away from this model.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

I purchased 2 of these models - both garbage

Lea B 12/7/2020

i purchased this 65" and a 50" same model both need to be reset daily to use wifi. it is a known problem and yet samsung does not have a fix for it. unacceptable !
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

SO CLEAR

Ashley 12/6/2020

first off, i love this tv. worth every penny! ive had it for about 2 weeks now and heres what i have to say tv quality is phenomenal and i couldnt see myself with anything less than 4k now. 65" is very big. when you're in the store comparing sizes, 65 doesn't look too bad, but once it's in your house thats another story. however, after a while i warmed up to the size. set up was pretty easy, just connect to wifi and create an account. it took about 30 minutes. the remote is confortable to use too lastly, the stand that it comes with is actually really sturdy! i was worried a tv so big on those tiny legs might fall over if someone were to bump into the table its on but i attempted shaking the table and bumping into it and the tv didn't budge.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Software issues

Joe Willis 12/5/2020

i was so excited to upgrade my tv from an older samsung 55 inch to this new 65 inch uhd model. it works well and the picture is great and it even plays disney plus as the old one did not. however, everyday i have to reset the network settings and then reenter my wifi password or none of the smart hib apps will connect. for some reason it loses the connection to wifi and forgets the password. i try reconnecting butnitnwont until i do a network settings reset. so frustrating.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
3 Stars

Ok tv but software lags

Stacks 12/5/2020

the tv is ok the software lags and is not to user friendly and not alot of apps on the app store.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Broke TV

Patric 12/4/2020

we ordered our tv a week before black friday, and it arrived about 7 days later.... which was great! what isn't so great is that the tv doesn't work. it turns on, and we can even hear sound, the screen on the other hand remains black. we called up samsung, and they were very helpful. they found a local area repair service to get it fixed. now the only problem is that we have to wait another 30 days before they're going to come fix it. not a great experience so far i'd say. p.s. the sound from the tv was crystal clear.
Originally posted on Samsung.com

No, I do not recommend this product

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2 Stars

Broked picture

Geejay 12/1/2020

turn on tv this morning this was my picture. unplug tv turned back on everything was fine. not sure what the problem was but if it occur again i will return it.
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Very nice which needs a better remote

RickR 11/29/2020

tv is very nice. i was surprised with the remote they included. ghis is a smart tv it should make things simpler. the remotebhas the opposite effect. full of needless bittons and not even backlit..at night it makes itnvery challenging to hit thebright input. samsung should have inclided theor smart remote imstead.
Originally posted on Samsung.com

Yes, I recommend this product

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Features

 

Performance

 

Value