Troubles
Linda
11/7/2020
Great the first year then kept popping the fuse every 2 weeks or so and it™Â€™s not easy to get to and change. Last time not only fuse popped but breaker also.
Originally posted on frigidaire.com
No, I do not recommend this product
Great features
Glen58
10/27/2020
I bought this awhile back it is so much better than our Samsung we had
Originally posted on frigidaire.com
Yes, I recommend this product
Want no More
Rich and Steph
10/27/2020
The Frigidaire Professional 1.8 Cu. Ft. 2-In-1 Over-The-Range Convection Microwave has everything you need and more.
Originally posted on frigidaire.com
Yes, I recommend this product
Not happy
Trev
10/26/2020
We bought a microwave, refrigerator,dishwasher and built in oven in March of 2017 and our microwave quit on us. Have been trying to talk to someone from Frigidaire but prompts send me to contractors to look at it. The contractors tell me they are throwaways. We spent roughly$575 on the appliance. and don™Â€™t think this is right. Would like to talk to Frigidaire representative.
Originally posted on frigidaire.com
No, I do not recommend this product
a perfect solution
BusyKitchen
10/26/2020
We purchased this microwave intentionally for the convection feature. In looking for a replacement for an aging appliance, we needed to add another oven to our already busy home kitchen. This was the obvious choice, dollar for dollar. The features in this microwave perform exactly as they are supposed to. The controls are easy enough to understand, even our ten year old operates this oven with little assistance, and when baking, it works as well as the gas oven we have currently installed, or the electric oven which was replaced. The microwave has plenty of room inside, and it is the perfect solution for anyone who is looking to add a double oven to their kitchen without the cost of adding a wall oven. I would highly recommend this appliance to anyone.
Originally posted on frigidaire.com
Yes, I recommend this product
Easy to use
gravysuckingpig
10/22/2020
bought a brand new home and got this model as an upgrade...very nice.
Originally posted on frigidaire.com
Yes, I recommend this product
Lots of room
JennyS123
10/21/2020
This came with our home purchase. Surprisingly has a lot of room for both fridge and freezer.
Originally posted on frigidaire.com
Yes, I recommend this product
Barely used, then stopped working!!
Genesis
10/20/2020
I bought this Frigidaire microwave barely a year ago, hardly used, and it just stopped working! The unit was actually installed in less then a year from the purchase date. It's supposed to be a Professional Unit, the reviews were good and it was working just fine like all our other Frigidaire appliances, until it just stopped! We spoke to a repairman who said it was a computer chip and Frigidaire has had problems with this unit. The cost to repair the microwave was basically the same cost it would be to buy a new unit, $500.00 dollars. However, why buy another one if the same problem is going to happen in less than a year of usage, which was minimal? Not sure what to do, dissapointed!
Originally posted on frigidaire.com
No, I do not recommend this product
Great purchase!
Loki369
10/19/2020
As part of a kitchen renovation we purchased this microwave as the companion piece to the stove. Love the look and functionality. Only knock was the price, 599.00 is a little high for a microwave, even a built in model.
Originally posted on frigidaire.com
Yes, I recommend this product
Awesome Microwave
kevin12
10/18/2020
This microwave is super good looking, it matches the fridge and stove perfectly. We really like the stainless interior and the solid pull handle. 5/5 recommend.
Originally posted on frigidaire.com
Yes, I recommend this product
New item
appliance guy
10/16/2020
This item is new and just installed by the contractor (10/12/20), so far the only problem we find is with the exhaust fan... the service person coming on 10/26.
Originally posted on frigidaire.com
No, I do not recommend this product
cosmetic defects
jaccoo
10/15/2020
Check your appliance for cracks in the plastic.other than cosmetic problems, it works as it should
Originally posted on frigidaire.com
No, I do not recommend this product
Great purchase
kfleming75
10/15/2020
Have had the item for a little over a month and quite happy. Great to have about stove and give us more counter space
Originally posted on frigidaire.com
Yes, I recommend this product
Keeps Tripping Breaker
CDiallo
10/14/2020
For the cost, you'd think one would get more than 3 years of VERY occasional usage from it. Not sure how this company is still selling this item, with so many having the same issue. I think a recall is in order.
Originally posted on frigidaire.com
No, I do not recommend this product
Horrible Microwave, Huge waste of Money
Frigidaire_Duped
10/10/2020
I have had this for under 4 years and the weld on the microwave door failed. At this price point the over should cover more than one year warranty on workmanship. That led to the cable to the control panel being damaged.
Originally posted on frigidaire.com
No, I do not recommend this product
Unit was performing well until...
jeffrey63
10/8/2020
This unit was working great for four months, but half the power went off on the left side and two weeks later it happened again, twice on the right side. During that same time period, the door handle loosened and almost pulled out. We have been waiting for several days for the warranty repairs, but have another week until they arrive. I hope that it can be permanently repaired.
Originally posted on frigidaire.com
No, I do not recommend this product
I would give it less than one star but that wasn™Â€™t an option
Stubamarillo
10/8/2020
I have had two of these microwaves in the last 3 years. They have quit working at every level and now I am looking for yet another new microwave/convection because the circuit board in the 2nd one has failed and it is going to cost me close to replace the board as it is to get a new micro. Keep looking for other brands.
Originally posted on frigidaire.com
No, I do not recommend this product
Attractive , sleek look
ATL1
10/7/2020
Microwave emits a weird odor after usage. I™Â€™ve cleaned and tried backing soda with no success
Originally posted on frigidaire.com
No, I do not recommend this product
Convection
Shiba2020
10/7/2020
We had a Frigidaire professional and the wires the harness cracked. Our home warranty gave us $500 to replace it and we did. The new FP microwave is nine months new and twice the key, on, off section has stopped working. For a microwave that has a retail price of $849, this is ridiculous.
Originally posted on frigidaire.com
No, I do not recommend this product
Love it!!
Axek08
10/6/2020
Best microwave we have ever had & glad we bought it!!
Originally posted on frigidaire.com
Yes, I recommend this product
Powerful, BUT...
Chrisybug
10/5/2020
This was a great powerful microwave, but 3 years later we find ourselves needing to replace it. It keeps tripping the circuit the second we turn it on. For the cost, you'd think one would get more than 3 years of VERY occasional usage from it.
Originally posted on frigidaire.com
No, I do not recommend this product
Works great
Tina12345
10/4/2020
Works great. Love the quiet chime notifying when food is done. Love the blue lighting.
Originally posted on frigidaire.com
Yes, I recommend this product
Weak lower door hinge. Poor spot weld needs reinforcing.
Jacko 1
10/3/2020
Have had this microwave for approximately 2 years and started having trouble with the lower door hinge coming loose causing the door to catch on the stainless steel sheet metal housing when opening the door. Had to take the unit down and remove the metal housin To repair it I had to install an 8/32 machine screw, lockwasher and nut on the lower door hinge support. The hole was already there and was able to get the screw in tight through the existing hole. This solved the problem for now. Hope that it holds. Engineering definately needs to address this problem.
Originally posted on frigidaire.com
No, I do not recommend this product
Like the Microwave, but Customer Service is Another Story
WANFixer
9/30/2020
We love the microwave, but the glass on the front has smudges. It looks like someone wiped it with a dirty cloth and left streaks. It's almost like the protective film they had covering the glass, left some residue. We tried everything and even ordered some ceramic glass cleaner, but still have the streaks. Trying now to find out what we can do about it. Frigidaire hotline is terrible. Decided to give up and try another day.
Originally posted on frigidaire.com
Yes, I recommend this product
Fantastic!
Brewer79
9/30/2020
Needed to replace a microwave that was aging and had a shorted out keypad. I was tired of the usual manufacturers and opted for this one. It™Â€™s great overall, easy to maintain, I like the keypad being on the bottom. The LED lighting is super bright and it™Â€™s easy to operate as well.One complaint, would have wished that the beeps were a lot louder. If you™Â€™re in another room you may not hear it when it™Â€™s done.
Originally posted on frigidaire.com
Yes, I recommend this product
Great add on
Jagbenz62
9/23/2020
We were looking to replace our microwave above our stove-we also wanted to add additional baking features we needed For our kitchens-this appliance did the trick. Easy to use and doesn™Â€™t heat up the entire kitchen. Would highly recommend this appliance to anyone looking to expand their cooking and baking choices.
Originally posted on frigidaire.com
Yes, I recommend this product
The fan is SO LOUD
Going Deaf
9/23/2020
Working from home my desk is in our expanded dining/ kitchen area. The fan is so loud even on low I can™Â€™t talk on the phone
Originally posted on frigidaire.com
Yes, I recommend this product
Microwave and more
nic952
9/23/2020
We are really enjoying the convection oven feature of this microwave. It is not as good as a full size oven, but great when you don't want to heat up a full oven. The only issue we have had is that the door is a bit lower on the latch side and has to be lifted to close completely.
Originally posted on frigidaire.com
Yes, I recommend this product
Great looking match to the stove below it
Arty101
9/22/2020
Bought this to match the stove and dishwasher we got at the same time. It looks great and the shiny diamond pattern on the back panel looks amazing. We have only used the microwave not the convection. Microwave works well. Convection will only be used as an overflow oven when regular oven is full.Only two things we would have liked to have that we don't is an adjustable volume for the timer to make it louder so it can be heard in another room, and the ability to add seconds manually when 30 is too much.Overall we are very pleased with this purchase.
Originally posted on frigidaire.com
Yes, I recommend this product
DON'T WASTE YOUR MONEY
kdd08075
9/20/2020
I have purchased two of these microwaves in the last 4 years. Both lasted less than two years. Very disappointed....for the price point this product should last longer.
Originally posted on frigidaire.com
No, I do not recommend this product
exhaust fan is great, moves lots of air.
Asswipe
9/19/2020
purchased my microwave with my new DR Horton home.
Originally posted on frigidaire.com
Yes, I recommend this product
Failed after 3.5 years
Bonesarge
9/18/2020
Purchased as part of the appliance package in a newly constructed house in November 2016. Like many reviews have indicated, the timer beep is hard to hear. Overall it worked well until it stopped working 2 weeks ago. Purchased a new $12 fuse based on troubleshooting guidance. To replace the fuse one would have to tear apart the whole microwave, so we called a service company. Service tech said "The user interface wire harness is showing wires and causing it to short out. Recommend replacing" which apparently means that it needs a new door for the low, low price of $986 including the installation cost of $150/hour. He also indicated that this may not solve the problem. I've just submitted a letter of frustration as we face the dilemma of whether we go look for a new one. I realize there are much worse problems in the world, so this is insignificant in the whole scheme of things, but when ya pay that much for a M/W ya expect it to last.
Originally posted on frigidaire.com
No, I do not recommend this product
Love the Microwave - Don't Love the Handle!
It Broke Again
9/15/2020
We have had this microwave for just over 1 year and already the handle broke off and we replaced it... and now, just 2 months later is happened again with the new one! I think the plastic they use doesn't like the heat from the stove below it and makes it brittle because we are very light users of the microwave, yet it has broken twice! It wasn't cheap but the handle sure is! Frustrated!!
Originally posted on frigidaire.com
No, I do not recommend this product
Poor quality
Korndexter
9/14/2020
Microwave itself works fine (except it burns the popcorn, so beware. Even adjusting for the bag size). What I really dislike is that the handle is made of cheap plastic, and after having this appliance for just a year and a half, the handle broke off. I would have expected better. The part is $200, and they don™Â€™t send instructions on how to replace. Disappointing.
Originally posted on frigidaire.com
No, I do not recommend this product
Appearance and function
GGgolf
9/13/2020
Spacious with a great lookAwesome functionality and features
Originally posted on frigidaire.com
Yes, I recommend this product
love it
cathie67
9/12/2020
I love the microwave.Am having to learn how to adjust baking requirements, but really like not having to use my big oven for small jobs
Originally posted on frigidaire.com
Yes, I recommend this product
Sleek and beautiful
WD01
9/11/2020
We replaced all our kitchen appliances to Frigidaire when we moved in to our new place. Very happy with the professional series. Love the touch less stainless steel
Originally posted on frigidaire.com
Yes, I recommend this product
Stopped working after 2 years
shoemom
9/9/2020
This is a beautiful microwave that has many great features. It should not need to be repaired after 2 years! The panel board needs to be replaced as well as the humidity sensor. I can buy a new microwave for less than the cost of repairs. I'm so disappointed in this brand.
Originally posted on frigidaire.com
No, I do not recommend this product
Does the job but handle feels flimsy since it has plastic.
valdez13
9/9/2020
Purchased home with this new appliance installed already. The door handle seems flimsy since it has plastic.
Originally posted on frigidaire.com
No, I do not recommend this product
Great functioning microwave. Very poor handle design.
cdonohue
9/9/2020
I purchased this microwave in July 2016. Everything worked perfectly until I noticed a stress crack on the bottom of the microwave handle in March 2018 (less than 2 years of owning it). The parts were still under warranty and I contacted Frigidaire for a service call. The entire door needed to be ordered and replaced due to there not being accessible screws to replace the handle. Fast-forward to now (September 2020), the replacement door handle has broken off again (stress crack from the top of the handle this time). Service parts warranty is only 60 days from the date of service and was informed that I need to purchase a ~$530 replacement door to fix this issue.As stated in the title, the microwave works great. But, due to the poor handle design and lack of customer service/support for this expensive product, I'm now forced to purchase another microwave due to a simple cosmetic issue that requires a complete door replacement (something that I did not expect from a microwave with this kind of price tag). I can't recommend this to anyone.
Originally posted on frigidaire.com
No, I do not recommend this product
Menu selections are easy to understand
Chris1524
9/3/2020
This is a very nice microwave, it runs quietly and boils water quickly. I really like the handle as it keeps most fingerprints off of the surface.
Originally posted on frigidaire.com
Yes, I recommend this product
Trips Breaker
LA JB
9/3/2020
Like many others, we bought all Frigidaire Professional appliances about 2 and half years ago with our brand new house. Now every time we try to use the microwave it trips the breaker. So what did we get for our very expensive microwave? A nice looking box that does nothing. Out of warranty I'm told. How can a known defect in a "reputable" companies product be dismissed like this. I'd like to replace it but without some help from Frigidaire I'm afraid we will be forced to look elsewhere.
Originally posted on frigidaire.com
No, I do not recommend this product
Great microwave
Leah72217
9/1/2020
It is easy to use. The settings are just right. It helps with the need of a second oven for less cost.
Originally posted on frigidaire.com
Yes, I recommend this product
Best purchase!!!!
Chad72
8/31/2020
I bought this convection oven/Microwave about a month ago and I can say it's the best that I've had. Microwave works as expected with great features but what I really enjoy is the convection oven. It's great for all the things you don't need a full size oven for like biscuits, cookies, brownies and even a chicken!!! We also bought the Frigidaire Professional refrigerator and just love it, can't wait to upgrade our stove and dishwasher next.
Originally posted on frigidaire.com
Yes, I recommend this product
Best Microwave I ever owned!
mdaustin
8/31/2020
This microwave is easy to clean. Heats food consistently well.
Originally posted on frigidaire.com
Yes, I recommend this product
Great Purchase
Nancy42
8/29/2020
I love the design and how it looks in my kitchen. Very clean and efficient. It™Â€™s easy to use. I live it and so glad I bought it.
Originally posted on frigidaire.com
Yes, I recommend this product
Great features.
Anandhakumar
8/29/2020
I bought this a month ago, we™Â€™re very statisfied with this dishwasher, double thumbs up .
Originally posted on frigidaire.com
Yes, I recommend this product
Love the convection
Niece26
8/28/2020
Love the dual convection oven and it™Â€™s to easy to clean.
Originally posted on frigidaire.com
Yes, I recommend this product
Quality cooking and interface
rlane42
8/28/2020
Very sturdy and satisfying open and close. Touch interface is responsive and accurate, almost it a fault, but any inaccuracy would lead to mis-clicks, which is far worse IMO. The power is great and duality features offer great bonuses for entertainers and enthusiasts alike
Originally posted on frigidaire.com
Yes, I recommend this product
Great Features
JCao
8/24/2020
So far easy to use and multi purpose. Lights under microwave are bright and fan works well and effectively.
Originally posted on frigidaire.com
Yes, I recommend this product
